"I'm just emailing to say a big thank you, the team and Grant in particular for the amazing effort you have all gone to this week in order to get my pool up and running. Grant has been astonishing in his commitment to get this job done properly and as quickly as possible, even donning a wet suit and diving to clear tiles and debris from the bottom of the pool in order to get things properly tidied up! I am very impressed by how quickly the filter was ordered and installed. And in addition to this, the instructions given by Grant were very clear and easy to understand. I also appreciate the fact that, when I was having trouble operating my equipment, Grant was here within minutes to help me out and ensure that my plans for my family this weekend could proceed as I had hoped. To say that I'm impressed is an under statement. Thanks again and all the best to you and your team"
Regan Young, Paraparaumu
"Hi all, The service men were on time, polite and friendly. Explained everything to me in a way that I could understand. Love my spa, I get so much enjoyment out of it. Best purchase ever. Good price for my spa. Made sure it was the right spa for my family. I recommend buying a spa from Pools and Spas. I love the service they provide when my spa requires cleaning and what chemicals are needed – free of charge. Just need to take the sample water into the shop and they will advise. Providing your own bottle with name on it. Regards."
Marina Thomson, Paraparaumu
"LOVE the valet service - it’s so great to just enjoy using our swimming and spa pools without having to hassle with chemicals and cleaning."
H. Hornsby-Geluk, Peka Peka
"We have been dealing with Pools & Spas Kapiti for a number of years now and have been very happy with the service we have received from the team. We have had our pool serviced many times and we purchase products through them. We also purchased a new spa via insurance and the communication was second to none with regards to this. I would highly recommend them."
Trudi Szytkiel, Waikanae
"I've been using Pools and Spas Kapiti for over 4-years now for free water testing and purchase of water treatment products; even though I didn't buy my spa from them. They have always been helpful and friendly. Recently I had a leak in my spa but even though it was not supplied by them they were able to promptly fix the problem."
"We have shifted our pool servicing exclusively to Arron, Brent and Penny because we are confident they will continue to address everything required so our pool meets the standards required by our luxury lodge international guests. Greenmantle Lodge needs to maintain high standards and what we receive is generous expertise that ensures that our pool presents always to the highest quality."
Ralph Green Director
Greenmantle Estate Ltd, Paraparaumu
"Since Jon & I made the decision to buy a new Hot Spring spa we have not looked back. We use the spa almost everyday and it is amazing especially because we can sit and look at the sea and the sunset with the spa bar floating! Nothing has been too much trouble for Arron - he has given us good advice, got rid of the old spa, and positioned the new spa perfectly to make optimal use of the view.
We highly recommend Arron and his team to anyone who is in the market for a new spa or pool."
Jon & Alison, Raumati Beach
"Arron and his team from West Coast pools put our 6x13 metre pool in for us in late 2019.
It was always going to be a somewhat challenging project, we had a short window for access to the back garden and a few unknown elements in regards to what was surrounding the pool site on an already established section with a house/sleepout decking, gardens and shed.
Any type of build or renovation – pools included - can be a super stressful time. The whole process was managed seamlessly by Arron and his team. They were always great to deal with and a complete pleasure to have working on the pool and at our home. A great team of confident and competent guys.
Nothing was a problem.
Thanks so much for making our dream a reality last year, we had part of the summer to enjoy it last year & we can’t wait for a full summer of poolside living this year.
Anyone thinking of putting in a pool I couldn’t recommend it more, it’s a real life enhancer and as we have only dealt with (and will continue to deal with) West Coast pools and Pools and Spas Kapiti, I have no hesitation in recommending them for all of your pool requirements."